Purchase Conditions

All purchases are final and cannot be cancelled, modified, refunded or transferred to another person, unless stipulated otherwise*.

*Our conditions for winter 2023-2024:

To allow you to take advantage of our great deals with confidence, the Val Cenis ski area offers you the following commitments for this winter season 2023-2024:

  • We are now offering undated 1, 2 and 6 day "Flexible" packages that allow you to benefit from discounts without having to enter your holiday dates. These Flexible ski passes are valid on any day of the 2021-2022 winter season. The ideal present to give to friends or family or if you do not yet know your holiday dates.

  • For season passes, please refer to our general terms and conditions (CGVU), section 10-B. We remind you that for any purchase not made online, an administrative fee of €10 per ski pass will be applied.

For further information:

Our teams are available by email (commande@valcenis.ski) and by telephone (+33 (0)4 79 05 96 48) to answer all your questions.

Eligible refund requests:

If you are eligible for a ski pass refund, please send your request along with your order confirmation and all further details to commande@valcenis.ski

Right of withdrawal:

Absence of the right of withdrawal for your online purchase:

In accordance with article L221-28 et seq. (Order No. 2016-301 of March 14, 2016), the right of withdrawal does not apply to leisure activities that must be provided at a specific time and to passenger transportation services.

Covid-19 sanitary measures

Find all the latest information concerning the sanitary measures in place on the Tourist Office website here.