All purchases are final and cannot be cancelled, modified, refunded or transferred to another person, unless stipulated otherwise*.
*Our conditions for winter 2023-2024:
To allow you to take advantage of our great deals with confidence, the Val Cenis ski area offers you the following commitments for this winter season 2023-2024:
For further information:
Our teams are available by email (commande@valcenis.ski) and by telephone (+33 (0)4 79 05 96 48) to answer all your questions.
Eligible refund requests:
If you are eligible for a ski pass refund, please send your request along with your order confirmation and all further details to commande@valcenis.ski
Right of withdrawal:
Absence of the right of withdrawal for your online purchase:
In accordance with article L221-28 et seq. (Order No. 2016-301 of March 14, 2016), the right of withdrawal does not apply to leisure activities that must be provided at a specific time and to passenger transportation services.
Covid-19 sanitary measures
Find all the latest information concerning the sanitary measures in place on the Tourist Office website here.
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